FAQ

How do I track my order? An email will be sent confirming your order has left out warehouse, your tracking information will also be included in this email.

I have not received my order, where is it? Kut Football is ran by a small team and our warehouse shipping days are Monday - Friday. All orders ship in 1-2 business days. Once you receive your tracking number, please allow 24 hours for it to update.

I emailed customer service, how long will it take them to respond? It can take our customer service representatives up to 1-2 business days to respond to inquiries.

Is Kut Football Socks & Sleeves true to size? We work hard to ensure our gear is a true fit. Should you be unsure, we recommend you select your foot size as is. if you are in between sizes we recommend sizing down. We offer both youth and adult sizing.

What Payment methods does Kut Football accept? Our checkout is managed by Shopify and Paypal, Shop pay, and other World leading online payment gateways. We accept all major credit and debit cards.

What do I do when there is an item missing from my order? Please head over to our contact page https://kutfootball.com/pages/contact-us

** All returns, exchanges or store credit exchanges must happen within 60 days of shipping delivery date.